Privacy policy for Clevs transfers in Nowra
This page explains what personal details Clevs Airport & Private Transfers collects when you book, why we need them, and how we look after them. Last updated 23 September 2026.
What we collect
When you use the booking form, call or message us, we collect the details you give us: your name, mobile number, email address, pickup and drop-off addresses, travel date and time, number of passengers, luggage, flight number if you give one, whether you need a return trip, and any notes you add.
Why we collect it
We use your details only to arrange and carry out your transfer: to confirm your booking and price, contact you about pickup times or flight changes, get you to the right place, and keep the records a transport business is required to keep. We do not use your details for marketing unless you ask us to.
Who can see it
Your details are seen by Lucas, your driver, and by the service providers that host this website and deliver booking form messages. We do not sell, rent or trade your personal information. We only share it with anyone else when the law requires us to.
How long we keep it
We keep booking details for as long as we need them to provide the service and meet our legal, tax and record keeping obligations, then delete them.
Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access. The booking form is sent over a secure, encrypted connection.
Seeing or correcting your details
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it once we no longer need it. Get in touch using the details below and we will respond within a reasonable time.
Questions or complaints
Contact Clevs Airport & Private Transfers on 0494 792 384 or info@clevs.com.au. If you are not happy with how we handle a complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.